Customer Testimonials
Bryce was very friendly and well prepared for my appointment! I was very pleased with how quickly paperwork went, considering I was only his second customer. I’m in love with my car and couldn’t be happier!
Requested information about my car multiple times, no one seems to call me back - interestingly enough - the AI agent gave me information of some strange dealings at this dealership. Buyer beware.
Very helpful and painless! It was a nice and pleasant experience. Casey was very nice and responsive every time I reached out.
Alex and Brayden were both great to work with for our trade in today! Thanks!
Emma and Debbie were both professional and friendly. They made the entire buying process quick and efficient!
This was by far one of the best car buying experiences we’ve ever had. We first dealt with Emma over the phone to set up an appointment with Anthony our salesman. She answered all our questions before we made the three hour drive just to look at the car. She was very friendly and helpful. When we arrived Anthony was very prompt in letting us view the car and even went to one of their other locations to pick up a second car for us to view. He went over all the features of the cars with us before ... Read More DealerRater - May 9, 2026
They worked with me and my busy schedule. On the night I signed they stayed late and even made sure the car was detailed perfect!
Debbie was wonderful to work with. She was very professional, yet friendly and cordial. I would definitely recommend Debbie to anyone I the market for their next car!
He was very kind and helpful throughout the process. He was honest and chill to deal with which helped the nerves
I have never a problem with Nissan. Everyone is nice and respectful. My salesman was awesome.
Casey did a great job explaining the features of my new car. He was friendly, courteous and professional throughout the process.
Bryce Maupin was friendly and pleasant to deal with, talking with Bryce and the Joe Machens team put me at ease and made my purchase easy.
I was nervous to go into a dealership alone to buy a car, but was pleasantly surprised by the whole experience. Casey Babcock made buying a car quick and easy!
I went to check out a 2026 Frontier Pro-4X and had Kaleb as my salesman. Earlier, I’d gone to the Joe Machens Nissan website, punched in my credit score and 60 month loan which showed 0% APR. With Kaleb, I was surprised to find that didn’t seem to be an option. I tried to show him the banner on Joe Machens Nissan website that showed the same thing and still, no luck.
Kaleb also seemed to think the Nissan Military Discount was only for retirees and not for active duty.
Overall, Kaleb was nice and friendly but didn’t seem ... Read More DealerRater - Apr 29, 2026
They did a great job from start to finish. No pressure and allowed us to decide and set timetable to buy.
Casey and the GM were excellent to work with. Quick and easy car buying experience!
Very friendly, very knowledgeable, answered all our questions, provided us with options, and described all the features of the vehicle we purchased. It’s the only dealership we will go too. We have purchased or leased multiple vehicles from them
Debbie was amazing! She did not pressure me into anything I did not want or need! The whole Machens Nissan team is amazing! I was in and out in about 2 hours! Highly recommend!
Casey listened to my concerns and preferences and helped me find an amazing car. The process was long but made easy and almost completely painless with his and Braydon's help.
We have bought a couple cars from here and always leaving feeling heard and happy.
Top notch service from start to finish! Lovely facility, knowledgeable staff, and personalized care made this a no-hassle experience!
Good service, easy to deal with. Good quality selection of vehicles we were looking for.
We are thankful with Casey's assistance. He was accomodating and friendly. Nice place to buy a car because of the nice people.
1000 on everything! Loving the rogue rock creek more than any other car I have ever had or owned! 😎🥳🤑
The Machens Nissan Team and Alex were SO wonderful! I feel like they had my needs in a new vehicle as their top priority and genuinely listened! So very appreciated!
Casey (sales rep) was great and I’m keeping his card! I’m somewhat satisfied with my treatment by management.
Casey and the Joe Machens Team were very helpful in my search for a new vehicle. When the vehicle I wanted wasn't in stock they found one and had it delivered with all the options I wanted.
The Staff was friendly. A well stocked snack area was provided in the waiting area.
Very polite and courteous to me and my cousin. He was really wanting to help me get a vehicle.
Alex was AMAZING! He was extremely patient and listened to my concerns and needs. He found the PERFECT vehicle for me! Sleek, stylish, all of things on my check list, and price point was great. He was not a salesman, he was authentic, a problem solver and shifted my perception of the car buying experience. Thank you Alex & Rafael for your patience, kindness, and willingness to go above and beyond to make my experience worth it!
Casey felt like. Friend within the first 10 minutes. He worked to find me the best deal and I was super happy with the deal I got.
Anthony was very easy to work with. The buying process can be daunting, and the staff made it less stressful fornus. Thank you Joe Machens Nissan!
These guys do a great job. I’m impressed with their communication and positive vibes. I would purchase from them again.
Anthony was extremely helpful and patient with me. I will definitely contact him again in the future when I need a car.
A great number of vehicles to choose from. Our salesman(Casey)was knowledgeable and assertive and was not pushy,which is annoying. He spent quite a bit of time with us with all of our questions and browsing.And in the end we were comfortable and pleased with the proposal on pricing on the vehicle we were interested in.We will recommend this dealership.Friendly sevrve
They really went out of their way to make it right for a returning customer!
I have never had a better experience while purchasing a vehicle. Yesterday I was standing in the lot of another Nissan dealer that was 2 miles from my business. They had similar vehicles but not the exact Murano that I wanted. Joe Machens Nissan had the exact one I wanted. After talking to salesman Casey Babcock on the phone I made the decision to drive an hour and a half today to buy MY Murano. Everyone at the dealership was so friendly. Casey was extremely nice and well versed in every detail on my Murano and took the time to show ... Read More DealerRater - Dec 27, 2025
Very pleasant to deal with. Competitive pricing. Good product knowledge. Seemed appreciative of my business. No bullsh*t pricing pitfalls to deal with.
Friendly and helpful. Help me find her a good car in my price range no stress no waiting. They had nice selection of vehicles too.
Great long distance customer service &support that I can feel it ! Smooth, no hassle, straightforward to the point! Very easy to deal with , price of use car are an amazing deal ! Would recommend Caleb the young man , working deliberately
Very good experience. Everyone was extremely helpful. Time well spent showing us the car features and the resources of the dealership. Great follow-up.
Probably the best experience I've ever had at a car dealership. Anthony was great, but you could tell they work as a team to make the customer comfortable and to give the best possible experience.
Casey was amazing to work with during the car purchase from beginning to end. He took care of any questions I had and was very thorough. Appreciated his genuine approach to getting me in my new vehicle. I will definitely recommend him and Joe Machens to others.
Cameron went above and beyond to get us the best deal. Everyone at the dealership that night was very friendly and helpful. Would highly recommend Joe Machens Nissan to anyone looking for a car. Thanks again Cameron and the rest of the team!
Casey was very polite, thorough and made the entire process easy. I would definitely recommend Casey if you are in the market to purchase a vehicle.
This guys is fantastic. He really cared about meeting my needs. Definitely would recommend! Thanks!
Very professional and efficient friendly low pressure environment always a good place to buy a vehicle
Very helpful and kind! Worked with Cameron and Debbie both were very helpful!!! Easy to deal with
Kaleb was extremely professional, helpful, and easy to work with. He answered all my questions .
Debbie was excellent! She even communicated with us on her day off! She actively listened when I said what my budget was and what I wanted in the car itself. She pulled car after car for us so I could make sure that the one I purchased was the best for me. I will work with her again! Also helps her hubs is a veteran like mine!
My wife and I had a very good experience at your dealership, Oga our salesperson was very personable and friendly and didn't pressure us On anything. We will always come back when we're in the need for another vehicle.
I really appreciated how honest and transparent Kaleb was about pricing and options. You can tell he genuinely cares about his customers. Even though I didn’t end up buying a car, I will most definitely come back in the future
I was told warranty and explanation of vehicle features would be gone over with me and they weren’t. I was handed a closed envelope with the paperwork and sent on my way. Reviewing the paper I saw what they had me quickly sign on the iPad. No NICE! Requesting to cancel roadsidevantage and GAP
Marcell was wonderful to work with. Very knowledgeable and not over pushy. Greatly appreciate his time and help in finding my son his first car. I would highly recommend.
Cameron and the crew at Nissan were great to work with when it came time for me to upgrade my ride! They spent a lot of energy finding the perfect car for me! I am so grateful to everyone who helped during this process!
This was the best experience I’ve had with buying a car by far! If you’re looking to buy from here, Marcell is incredibly helpful and detail oriented. I left feeling completely satisfied and excited about my new car!
Easy experience with Casey. He listened and found me the perfect suv. Would definitely recommend visiting him!
I had such a great buying experience everyone is super friendly and knowledgeable! My next car purchase will be from Joe Machens Nissan!
Marcel and Brayden are attentive and kind...both are very knowledgeable and answered all my questions..They created an environment that allowed our car buying experience to be relaxed, fun and easy with no pressure. next car is purchase will definitely reach out to Marcel!
It was pretty good they were really welcoming and they put on a game for my dad
Casey was very knowledgeable and took the time to understand what I needed! Will come back when it’s time to trade!
Casey Babcock was amazing and knew the perfect car just for me, his top notch
Debbie was fantastic to work with and ensured we got the vehicle my daughter wanted at a price we could afford on the day we wanted it. She was prompt and responsive from my first inquiry early this morning until we drove off the lot with my daughter's dream car this evening. She also was very personable and relatable. All in all, we had a very positive experience at Joe Machen Nissan!
Casey was extremely helpful and great to work with. I am pleased with my purchase and the price.
Casey is wonderful! Salesman like him are truly rare and I appreciate the he didn’t just try to sell me the most expensive thing. He took the time to figure out what I like and made sure I got it! We need more honest, upfront and attentive salespeople like him in this world!
Casey was professional and easy to communicate with. I appreciated his patience. The dealership made buying easy.
I felt very comfortable buying a car here. They made me feel safe and explain everything very clearly.
From start to finish purchasing my new Rock Creek Rogue was great. Thank you Casey
Casey was amazing! Great customer service and very knowledgeable! Guided me through the whole process with no issues. A great experience and will def be back!
I had a wonderful experience! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. They took the time to answer all my questions and made the whole car-buying process smooth and stress-free. I never felt pressured, and they worked with me to find the perfect car that fit my needs and budget.
Special thanks to [Salesperson’s Name, if you’d like to add] for being patient, knowledgeable, and making everything so easy. I truly appreciate the honesty and transparency throughout the process. I love my new car and couldn’t be happier with my ... Read More DealerRater - Aug 28, 2025
Casey Babcock was just so great to talk to and work with! He found exactly what we wanted and helped us navigate the purchase so efficiently!
Joe Machens Nissan is always happy to help in any way they can. They genuinely listen to what you are wanting.
How I love thee, let me count the ways! 1-competitive 2-responsive 3-listen first It was a great experience and we’re hoping for the same experience in the service department eventually.
The customer service was great and the entire sales team was great! They worked as a team and answered all my questions
We loved dealing with Debbie and enjoyed the experience. It was nice to not be pressured.
Debbie was a really good sales person. She welcomed us with open arms and listened to me about what I wanted and found it!
Deshawn was great to work with. He was very nice and helpful. We were there still as of closing.
Debbie was easy to work with and didn’t make me feel pressured. I would work with her again and recommend to others.
Olga is an excellent saleswoman; she answered all my questions with patience. I have purchased many cars, working with Olga is by far the smoothest transaction.
Olga was very good to work with, found me the right vehicle! Nice people! Not high pressure sales at all and wanted to find me the right vehicle that fit my budget and also that I was going to be happy with.
Love the way Debbie and the crew worked to get me in my Ford Escape. I appreciate all their hard work!!
Debbie is very knowledgeable, extremely helpful goes above and beyond great customer service. Mikey is also amazing and always is helpful for what I am looking for in a vehicle and payments
Debbie was very helpful and understanding car met all that I was looking for great people good atmosphere..
It's thanks Nice Clean and to the point pretty much the same thing every one is nice
I would recommend Dashawn if you are in need of a nice vehicle! I was grateful with his service and how he went out of his way to make sure I was satisfied leaving the lot! Thank you to Dashawn and the rest of Joe Machen’s.
Terrible don't buy anything used from these people. Two bald tires and a bent rim and the tires were supposed to be new. Never again will I buy anything from Joe Machens.
The best! I've been going to Joe Machens Nissan since 2019. They are the best Nissan dealership around.
I have been dealing with Joe Machens Nissan since 2010. I have always been treated with the utmost kindness, have had all maintenance done very well and over those 14 years purchased 3 Nissans. They have been fair, helpful and extremely considerate. I have no complaints with Joe Machens Nissan.
Service dept employee Caleb Scott was very professional an helpful. Job was completed on time and on budget.
My daughter took her car for an oil change. They did a great job and I personally appreciate that nobody tried to sell her anything she didn't need . Pretty rare these days.
It was a great experience shopping here, I have no complaints. Everything felt smooth and straightforward.
Always great service experience ! Why I bought a Nissan Titan truck ! Second one from this dealership !
The price for the CVT transmission fluid replacement shows $150 on the app. Got the work done and was told it was $278 after it was already done. Not fun going to a dealership and finding out the work is over $100 more than advertised. Need to change it
They were very efficient and on time getting my car in for service. Friendly people.
Excellent service. Representative could not be more accommodating and helpful. Have not dealt with any dealer better than this one
Very professional and comfortable setting. Everyone was helpful including Jaydon. I would buy there again.
Appreciate being able to book online and they were efficient on the service provided in a timely fashion
It was truly amazing very nice people and loved everyone their as well as good prices and very respectful people
Working with Noah and Joe machens nissan was a great experience they met our needs got me the truck I wanted
Customers are made very comfortable while they wait and service employees are very competent, knowledgeable and professional
